Shipping policy

Shipping Policy

At Recess Riot, many of our products are made to order. This helps us create products specifically for our customers while reducing unnecessary inventory and waste.

Order Processing & Production

Most orders require production time before they are ready to ship. Production times vary depending on the product, availability, and fulfillment location.

Please allow approximately 2–7 business days for production before your order ships. During holidays, promotions, product launches, or periods of high order volume, production may take longer.

Shipping & Delivery

Shipping times shown at checkout are estimates and begin after production is complete.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Delivery dates are estimates and are not guaranteed. Carrier delays, weather, customs processing, holidays, and other circumstances outside of our control may affect delivery.

Multiple Shipments

Recess Riot works with multiple production and fulfillment partners. If your order contains multiple products, your items may be produced at different facilities and may arrive in separate packages.

You will not be charged additional shipping because an order is divided into multiple shipments.

International Orders

International shipping availability and rates are displayed at checkout for eligible destinations.

International customers are responsible for any applicable customs duties, import taxes, fees, or other charges imposed by their country or local authorities unless otherwise stated at checkout.

Customs processing may cause additional delivery delays.

Incorrect Shipping Addresses

Please carefully review your shipping address before placing your order.

If you notice an error after ordering, contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the delivery address.

Recess Riot is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Delayed, or Damaged Packages

If your tracking information shows unusual delays, or your package arrives damaged, please contact us so we can help determine the appropriate next steps.

If tracking shows a package as delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier.